13 Jun 08 LA BBB change Gisol’s rating from F to D then back to F

I noticed the LA BBB suddenly upgraded Gisol’s rating from F to D, so I sent this email to them:

Dear Sir or Madam,

I am writing in response to your recent upgrading of Global Internet Solutions’ (Gisol, Inc) Company Rating from F to D. Also the number of complaints has reduced dramatically. I would like to… [ ... ]

28 Apr 08 I received a reply from the Dept of Consumer Affairs: Re Gisol

I received a reply from the Dept. of Consumer Affairs: Case No. CA07-2658:

This department has received a response to your complaint.
The business’ reply, however, indicates that they are unwilling to take the action you have requested. Any written response we may have received from the business is enclosed for your reference.
Your complaint… [ ... ]