07 Nov 08 GISOL’s response - BE VERY CAREFUL

Below is Gisol’s response to the FOX News report, and an email that they sent direct to me and Raoul.

I am only publishing it because it is not up to me to decide what you can and can’t see. We all know that Gisol have deliberately done what they have done, and you feel that you have been more than… [ ... ]

30 Oct 08 “GISOL has kidnapped my domains”

I have been with Global Internet Solutions for over two years with one site and about two years with another. I had asked for my domain names and they told me that they owned them and that I could purchase them for $ 500.00 apiece. This was not part of the user agreement that I signed with them. They are using a new user agreement and saying that I have… [ ... ]

22 Jun 08 Fair Credit Billing - FTC Facts for Consumers

Fair Credit Billing (taken from the FTC website)

Have you ever been billed for merchandise you returned or never received? Has your credit card company ever charged you twice for the same item or failed to credit a payment to your account? While frustrating, these errors can be corrected. It takes a little patience and… [ ... ]

30 May 08 My Complaint to the BBB - Gisol’s Lies in Response

Here’s my original comaplint to the LA BBB (Better Business Bureau):

Complaint Classification: Ad Practices

Complaint Description - Posted 2/8/2008

In Dec 2006 I opened an account for hosting for 30 months pre-paid and a free domain name. Cost $198. In Dec 2007, I received an email stating that my domain was due to expire, but my credit… [ ... ]

16 May 08 Gisol was trying to dispute charge - My Bank won!

Here’s the update from my previous post. Gisol sent my bank 33 pages of “rubbish”, as the guy at my bank put it. Visa International has sided with my bank and refunded them. Luckily, my bank was sympathetic and refunded the money back to me before they won.

Here’s “Adam”s letter that was sent in… [ ... ]

28 Apr 08 I received a reply from the Dept of Consumer Affairs: Re Gisol

I received a reply from the Dept. of Consumer Affairs: Case No. CA07-2658:

This department has received a response to your complaint.
The business’ reply, however, indicates that they are unwilling to take the action you have requested. Any written response we may have received from the business is enclosed for your reference.
Your complaint… [ ... ]

18 Apr 08 Yaaaay! I won the case against Gisol.

I took GISOL to small claims court and won. Now for the fun part….trying to collect. My previous post was titled “Another Gisol Fraud Story“… [ ... ]

15 Apr 08 Another complaint sent to the CA AGO about Gisol, Inc.

Here is a copy of my complaint to the California AGO:

I would like to inform you of serious fraudulent activity in the State of California, being perpetrated by a web hosting company called Gisol, Inc. They are freely operating and scamming money from unsuspecting customers around the world. They use very deceptive advertising on their… [ ... ]

14 Apr 08 Lame response from CA Attorney General

I received the following form letter from the CA Attorney General last week in response to a complaint that I filed with the AG a several weeks ago.

I personally think this is a pretty lame response, especially the paragraph: “We have forwarded a copy of your letter along with an inquiry from our… [ ... ]

12 Apr 08 Unofficial American Express Policy regarding Gisol?

It has been suggested on Raoul’s site that American Express (Amex) has an unofficial policy regarding Gisol:

Due to the number of complaints/chargebacks/disputes that customers of Global Internet Solution’s customers have made in the past, Amex have placed Gisol on a “blacklist” known as the “Automatic Chargeback Program”.

What this means is that Amex will automatically refund… [ ... ]

11 Apr 08 Global Internet Solutions Complaint: LA BBB Response

The following is the response from the LA BBB (Better Business Bureau of the Southlands) regarding my complaint. Obviously, Gisol couldn’t be bothered to reply. It didn’t get me anywhere, but I am extremely happy that my complaint will be saved for at least… [ ... ]

09 Apr 08 Group complaint of gisol

We all share same goal.. to get our money back. Unfortunately individuals are quite weak against companies. To gain more effect (hopefully) we shold join. Together we have more evidence, more names = better effect. I’m collecting contacts for filing group complaint to several authorities, and wish every one, who has evidence of illegal billing, to… [ ... ]

09 Apr 08 Gisol Complaint: FTC Response

The following is the reponse I recieved from the FTC after using the FBI IC3 complaint system. Although it looks like an automated reply, if enough people complain, they may take notice.
Thank you for contacting the Federal Trade Commission. We entered the information you… [ ... ]

07 Apr 08 Web complaint registered with Internet Crime Complaint Center

Thank you for filing a complaint with the Internet Crime Complaint Center (IC3). Your complaint has been successfully submitted.

The IC3’s mission is to serve as a vehicle to receive, develop, and refer criminal complaints regarding the rapidly expanding arena of cyber crime. The IC3 aims to give the victims of cyber crime a convenient and… [ ... ]