30 Oct 08 Update on TenSux’s Story – He got his money back!
Tensux got his money back from HSBC by contacting MasterCard direct…
i finally got my money back, i sent a letter to head of the General Counsel at MasterCard international explaining the details, that they had a fraudulent merchant in their system, and the difficulty i was having with my bank HSBC. I also copied the head counsel at HSBC. As soon as HSBC counsel got the copy of the letter the letter i sent to mastercard international they called me. it was a very nervous woman from the presidents office of HSBC who seemed surprised i had contacted mastercard international general counsel, and she had the charge reversed, permanently
i did all of this at the advice of a friend of a friend, a person with a very high position in the credit card industry, he said that it would get their attention quickly, the banks who use the master card logo have agreement with master card international to honor their zero liability fraud protection, HSBC’s last response to me that it wasnt fraud but a mischaracterized charge was outrageous and i included a copy of it to what i sent to mastercard international
maybe this can be booked marked for people who used mastercard:
Noah J. Hanft, Esq
General Counsel
Mastercard International
2000 Purchase Street
Purchase NY 10577if they get enough of these letters, maybe they will pull Gisol’s merchant account, if they are not already in the process
like i said earlier, mail this guy along with the general counsel of your own bank if they are not helping you
30 Oct 08 “GISOL has kidnapped my domains”
I have been with Global Internet Solutions for over two years with one site and about two years with another. I had asked for my domain names and they told me that they owned them and that I could purchase them for $ 500.00 apiece. This was not part of the user agreement that I signed with them. They are using a new user agreement and saying that I have to abide by the new agreement. I never agreed to this, but they have changed the name of the account holder to their name. I am filing this and filing a complaint with the registrar next. Stay as far away from GISOL as possible.
30 Oct 08 “Worst company to deal with ever”
Gisol is the worst – canned responses to questions from a support department in India – took my money, but closed my account for non-payment. There is no one to report this problem to and I have tried everything, they don’t return calls emails or their own support tickets. 3rd year in a row I have had to go through this and this year I can’t even talk to anyone to get them to find the cashed cheque, last year they realized they had credited it against the wrong account.
This whole company has gone from reasonable 6 years ago to pathetic ( thieves ).
