29 Oct 08 “GISOL - STAY WELL AWAY - CON ARTISTS”

Filed by Emma in Complaints and Posts. See all 13 posts by Emma

I have had extreme troubles with GISOL.com and I have been brought in to try and solve an issue for my client. Failing that, we have had to purchase the same domain with a slight amendment and use the GISOL CP to perform domain redirects and MX redirect until July when it will expire. Lets hope the domain is released and we can repurchase it. By the way, I have scoured the internet for reviews, probably out of 200 I have read, NONE are positive. Should be expecting a public review on GISOL similar to RegisterFly’s problem and de-accreditation, released soon in the SiteProNews newsletter… Lets hope GISOL finally get what they are well and truly over due.
For those interested, the problem I have had is the release of the domain name purchased through GISOL.com although my client was invoiced for it and has payed subsequent renewal fees. My client has had continual problems with server issues with GISOL throughout there hosting time with them. GISOL fail to response to support requests and the online support technical department refer ALL technical issues (ie, nameserver changes and domain release EEP auth codes) to the sales department.

My client wanted to transfer the domain away from GISOL especially after receiving my news of GISOL after reading, what must be more than 200 bad reports; my client was told the hosting account could not support this (obviously they have no idea) and an upgrade to another account, 36 months in advance, total of $1798.20 is required (dont worry, we didnt actually do that). Even tried contacting alldomains.com whom GISOL used to register domains and apparently they cannot do anything about it because they have an agreement with GISOL stating they will not make any domain amendments unless approved by GISOL (now that sucks) - could they be a GISOL partner???

STAY WELL AWAY!

Other than that, I wish you good luck finding a decent web host.