30 Oct 08 Update on TenSux’s Story – He got his money back!

Tensux got his money back from HSBC by contacting MasterCard direct…

i finally got my money back, i sent a letter to head of the General Counsel at MasterCard international explaining the details, that they had a fraudulent merchant in their system, and the difficulty i was having with my bank HSBC. I also copied the head counsel at HSBC. As soon as HSBC counsel got the copy of the letter the letter i sent to mastercard international they called me. it was a very nervous woman from the presidents office of HSBC who seemed surprised i had contacted mastercard international general counsel, and she had the charge reversed, permanently

i did all of this at the advice of a friend of a friend, a person with a very high position in the credit card industry, he said that it would get their attention quickly, the banks who use the master card logo have agreement with master card international to honor their zero liability fraud protection, HSBC’s last response to me that it wasnt fraud but a mischaracterized charge was outrageous and i included a copy of it to what i sent to mastercard international

maybe this can be booked marked for people who used mastercard:

Noah J. Hanft, Esq
General Counsel
Mastercard International
2000 Purchase Street
Purchase NY 10577

if they get enough of these letters, maybe they will pull Gisol’s merchant account, if they are not already in the process

like i said earlier, mail this guy along with the general counsel of your own bank if they are not helping you

30 Oct 08 “GISOL has kidnapped my domains”

I have been with Global Internet Solutions for over two years with one site and about two years with another. I had asked for my domain names and they told me that they owned them and that I could purchase them for $ 500.00 apiece. This was not part of the user agreement that I signed with them. They are using a new user agreement and saying that I have to abide by the new agreement. I never agreed to this, but they have changed the name of the account holder to their name. I am filing this and filing a complaint with the registrar next. Stay as far away from GISOL as possible.

30 Oct 08 “Worst company to deal with ever”

Gisol is the worst – canned responses to questions from a support department in India – took my money, but closed my account for non-payment. There is no one to report this problem to and I have tried everything, they don’t return calls emails or their own support tickets. 3rd year in a row I have had to go through this and this year I can’t even talk to anyone to get them to find the cashed cheque, last year they realized they had credited it against the wrong account.

This whole company has gone from reasonable 6 years ago to pathetic ( thieves ).

29 Oct 08 “Junk!”

I can’t stand it any longer. I’ve been with GISOL for 2 years now and I don’t know how I’ve put up with their crap for this long! Canned tech responses, lost web site, corrupt MYSQL database, unscheduled “maintenance”, major downtime and very unreliable servers (had them move me to several different ones). Absolute junk! I’m moving!

29 Oct 08 “GISOL – STAY WELL AWAY – CON ARTISTS”

I have had extreme troubles with GISOL.com and I have been brought in to try and solve an issue for my client. Failing that, we have had to purchase the same domain with a slight amendment and use the GISOL CP to perform domain redirects and MX redirect until July when it will expire. Lets hope the domain is released and we can repurchase it. By the way, I have scoured the internet for reviews, probably out of 200 I have read, NONE are positive. Should be expecting a public review on GISOL similar to RegisterFly’s problem and de-accreditation, released soon in the SiteProNews newsletter… Lets hope GISOL finally get what they are well and truly over due.
For those interested, the problem I have had is the release of the domain name purchased through GISOL.com although my client was invoiced for it and has payed subsequent renewal fees. My client has had continual problems with server issues with GISOL throughout there hosting time with them. GISOL fail to response to support requests and the online support technical department refer ALL technical issues (ie, nameserver changes and domain release EEP auth codes) to the sales department.

My client wanted to transfer the domain away from GISOL especially after receiving my news of GISOL after reading, what must be more than 200 bad reports; my client was told the hosting account could not support this (obviously they have no idea) and an upgrade to another account, 36 months in advance, total of $1798.20 is required (dont worry, we didnt actually do that). Even tried contacting alldomains.com whom GISOL used to register domains and apparently they cannot do anything about it because they have an agreement with GISOL stating they will not make any domain amendments unless approved by GISOL (now that sucks) – could they be a GISOL partner???

STAY WELL AWAY!

Other than that, I wish you good luck finding a decent web host.

28 Oct 08 Looks like Gisol is taking a new step

By now, Gisol’s ratings have fallen tremendously , I’m surprised they show up in search engines. But it doesn’t look like its quite over just yet, looks like the want to leach of some new blood.

I recently discovered on one of my FreeLancer websites that there looking for the following:

• New Website Template ($30-$250)
• New Website Banner ($30-$250)
• Virtual Government Filing Database ($250-$750)

They’ve also stated in one of the posts that “This will be a new shared web hosting site.” They also stated: “We are re-branding our company.”

I really don’t know what “Virtual Government Filing Database” it makes no sense, unless they are working with the Government which just sounds bazaar.

So, overall, it looks like there planning on changing the name, website and location to carry on scamming people under a new name. I will be sure to keep everyone posted of the name they “re-brand” to if they did change there (house-ran) company name anytime soon.

Looks like there trying to pull off one of the most commonly known scam on the internet, and thats to change there company name, relocate and sell the company to under someone else’s name so all complaints and court orders against there old company name/owners will be dropped and will have to be re-filed. Looks like to me there trying to buy some time, and a lot of it.

-Marvin.

24 Oct 08 Gisol causing a lot of harm

I used to be the owner of a domain name hosted by Gisol, which exhibited Math and Computer Science material, from January 18, 2005 to January 18, 2008 when Gisol failed to notify me to renew it and so my domain name was bought by Maxim Petrukhin of Russia who exhibited pornographic material. The seriousness of the problem lies in the fact that I was exhibiting at the Mathematical Association of America-American Mathematical Society meeting in San Diego, CA January 6-9, 2008 where this domain name was given to 5000+ participants (mainly University professors) only to learn later that it is not mine any more. Rather than seeing Mathematics related material these participants were now unexpectedly taken to an inappropriate and indecent site. As soon as I discovered this serious problem I was furious and called Gisol to ask them why they failed to e-mail me a reminder right before January 18, 2008 as they did in late 2005, 2006, and 2007 and the only thing that this Gisol representative told me he can do is for me to buy from them a new domain name to put my Math and Computer Science material and that after their rebate my cost will only be $3.47 a month for 3 years so I accepted having been paying them $71.40 a year for 2005, 2006, 2007 to surprisingly realize a day later after checking my credit card balance online that I was charged $1798.20. So I called Gisol to tell them that they made a mistake in the amount charged to my credit card but this guy tells me now that I will get a letter from them with a specific day to call at which time I will provide the special number on the letter and then they will issue me a cash rebate for $1673.28. A few months later, while talking with the Gisol administrative office at (323)924-1109 about my upcoming rebate on October 22, 2008 (that was the date Gisol assigned to my letter), I got another surprise when I heard the guy mention “credit rebate.” I told him that at the time I signed up for their service on February 22, 2008 I was promised cash rebate but he said “that is our policy now”. That is when things looked fishy to me and I decided to cancel Gisol service and I did that on July 1, 2008 after only about 6 months by using the “terminate your account” button on Gisol website and I disputed the charges with my credit card company (JPMorgan Visa). Later, after learning that I disputed the charge, Gisol threatened me over the phone by saying that I am no longer even eligible for the credit rebate. Visa issued me a chargeback. Unfortunetly, however, this outrageous charge reappeared unfairly on my visa card and, I learned later, that was due to a letter loaded with lies that Gisol has sent my credit card company. I was disappointed that JPMorgan Visa cited with Gisol based on lies they used to victimize me. I have later on discovered that these same lies have been used by Gisol with other credit card companies to victimize others. Here I am stuck with an outrageous charge of $1798.20 for service I do not really have. Gisol’s fraud and arrogance are making me more determined to fight these unfair charges and I am now even considering legal action against Gisol for their negligence resulting in enormous harm.

24 Oct 08 Denial-of-Service (DDoS) attack on report-gisol.com

A member of getafreelancer.com “gisol1998″, (who we know works for Global Internet Solutions) has requested to overload a WordPress site hosted on http://ehosting.com.

Report-Gisol.com is a WordPress site hosted on eHosting.

This sort of attack would be classed as a Denial-of-Service (DoS) or DDoS. Denial-of-service attacks are considered violations of the IAB’s Internet Proper Use Policy. They also commonly constitute violations of the laws of individual nations, including the US and UK.

Please see the Wikipedia article on Denial-of-Service attacks.

See: http://www.getafreelancer.com/projects/333575.html

See: http://www.getafreelancer.com/users/811753.html

22 Oct 08 Spivak.LA domain for sale!

Hi Mr. Jack/Brian Spivak,

I know how much you like your domain names, especially Spivak domains.

I have one for sale you may be interested in:

www.Spivak.LA

Oh by the way, it’s up for sale for exactly the same amount that was stolen from me.

Yours faithfully,

An ex-Gisol customer.

06 Oct 08 Reporting Gisol in other countries

As Gisol’s victims are from all over the world, our sister website “Toggle Talk” has been doing some research into reporting Gisol in other countries and in other languages. Please see the post at:

http://4one4all.report-gisol.com/2008/10/06/a-multilingual-warning-a-worldwide-problem/

I’m sure the post will change as more authorities are found. Keep checking back.