PayPal supported me 100% after my dispute with Gisol
Complaints, Information, Posts May 12th. 2008, 4:57pmA while ago I ordered a standard hosting at Gisol. My big luck was that I paid this with a Paypal account and not via my creditcard!!! After my registration at Gisol a salesperson called me by phone, telling me I had to pay more than 900$ because I had selected the “one time set-up” for having my website at searchengines. I told them that on their website the price for this one time set-up was 25$ not 900$. The salesperson told me this was a price / month and because i had selected an account for 3 years, this made 900$.
I was never planning to pay this 900$! So I told them to cancel my account and refund the money they allready took from paypal-account. Also because I still didn’t get the setup-mail with login and pasword. Gisol told me this could not be done, because they allready had ordered the search-engine thing at some kind of company, and that they allready had payed money for this. If i didn’t pay the 900$ within 1 day they would start a case against me.
At this time I had started to Google about GISOL. Everybody knows what i found at Gisol.. more than hundred simular cases.
So I started a dispute supported with Paypal. The day I started a dispute, Gisol mailed them with fake proof, that Gisol had send me setup-mail one day before i started the dispute. I asked Paypal to ask for any proof, e-mail confirmation or whatever. Because of Gisol could not send this kind of proof, Paypal returned me the money.
When companies get on a blacklist at Paypal… there accounts are canceled… I think that Gisol paid me back because of this fear. Credit Card companies should do the same as Paypal.
I was lucky that i paid for hosting with Paypal. Paypal supported me for 100% after my dispute with GISOL.











May 16th, 2008 at 2:12 am
Van Bogaert Johnny,
Thank you for sharing your experience with us. I wonder if GISOL asked you to sign a Service Contract with digital signature.
They asked me to do that. Since there are 11 pages in the Service Contract, I signed it without reading it sentence by sentence.