Gisol still trying to dispute charge
Complaints, Posts May 5th. 2008, 12:45pmAlthough I have recieved a full refund from my bank, Gisol are still trying to dispute the charge with my bank.
My bank rang me a couple of days ago, to ask for advice, as they couldn’t understand the 35 pages Gisol sent back. The guy from my bank said it was “mostly rubbish”. They, as other banks, are confused as to what exactly Gisol are providing with regards to their services.
They seem to hope that no-one at the bank will try to find out what is going on, and will rule in favour of the merchant. My bank are quite happy to believe that it is a fraudulent transaction, as they have now seen 2 documents with exactly the same signature on that Gisol have “cut and pasted” from my SignatureLink submission when I signed the service contract. They said that my refunded money is quite safe and they will not be taking it from me again.
They were very happy to look on the internet and do a search for “Gisol Fraud” as I suggested. I hope they find this site.
I asked the bank to send me a copy of the documents so that I could help to point out how they work, and which are fraudulent.
When I get a copy of these documents, I’ll write another post with the relevant excerpts.
FYI: 
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May 10th, 2008 at 6:12 pm
Why don’t the bank set-up an account at Gisol, to see what tactics Gisol use to get money…
Gisol has also stolen money from me… and took hostage of my hosting, lucky for me I had a domainname in Belgium, so they couldn’t touch it.
When Gisol is in jail i will give a huge party.
May 11th, 2008 at 5:13 pm
My friend, I have the similiar story. Although the bank refunded my money after I disputed with GISOL. GISOL tried to dispute charge with my bank.
They presented to my bank the service contract that I signed through the signaturelink and the login history. My bank doesn’t believe that GISOL is a damn fraud company and tried to rip me off.
I had never used their service for a single day because I even didn’t have the user name and password. They fraud my login history. Here are what I am going to do:
1. Ask my CC to send the documents and login history that GISOl sent to you.
2. Told my CC that GISOL fraud my login history.
3. Explain to my CC that I have never used the service that GISOL provided.
4. After I signed the contract, I immeditately realized that GISOL was a fraud company and sent an email to Admin@GISOL.com to cancel the service. They never replied. I called them to cancel the service. They won’t let me cancel the service.
5. Send my CC the related links and information that GISOL was fraud company.
6. Send a letter to the police to report GISOL’s fraud.
Any things else I need to do? Please give me some comments.
May 12th, 2008 at 5:33 am
May help to send a copy of the Better Business “F” Rating to your CC Company along with the explanation of the “F” Rating stating that the company uses fraudulent business practices, that there are 461 complaints and that the complaints involve serious allegations.
Also report to the BBB and the Attorney General of California. The more complaints the better. They have had so many the past few months it is inconcievable that they (AGO) can continue to ignore this company and their deceptive practices.
May 16th, 2008 at 12:47 am
I am still hoping that I will not be charged the $1798.20 Gisol is trying to steal from me. I can’t believe with all the complaints against these jerks that they cannot be stopped!!!
May 20th, 2008 at 1:04 pm
[...] the update from my previous post. Gisol sent my bank 33 pages of “rubbish”, as the guy at my bank put it. Visa [...]
May 21st, 2008 at 5:45 am
I am having the same problem with Gisol. Beware for those who received their money back. I got my money refunded minus $10.00 (for what, I don’t know) and thought all was well. It is now 3 1/2 months later, and the bank once again deducted $1788.00 from my bank account and sent it to Gisol to settle a disputed claim. I don’t know where to turn now. I don’t have that kind of money to throw down the toilet. I do not have a hosting site as I immediately canceled the account that they set up. All that I was trying to do was renew my domain name at $9.95 a year and they translated that in to a new business account at $1798.00 for a 3 year contract. What do I do now???
May 21st, 2008 at 12:41 pm
I would get hold of your bank again, ask why they’ve settled in Gisol’s favour, ask for Gisol’s documents, then re-dispute their claims. Tell them you know it is a well documented scam and you can provide lots of customers stories. Ask for a supervisor, or the head of the fraud/dispute depts name and write to him. DON’T GIVE UP! If you’re in CA, take them to the small claims court. It doesn’t cost much at all. Ask them to do a search on the internet for “Gisol Fraud” to show there are 100s of similar cases.
What has your bank said?