30 Apr 08 Never got renewal notice until 6 month after end of contract
Bought 1st account 24 mo with 6 free months for $238.00 with guarantee of same price as long as I am a customer.
Never got renewal notice until six month after end of contract. Renewed immediately. Was called and told that program was no longer available. Had a better plan at only $3.57 pr mo. $42.84 a year. Was charged $1792.20. In dispute at this time.
Adam (75832) chose his words carefully leading me to think one thing which was not what he states now on the rebut to my bank card co. States that the $1792.20 would only be on my account until the first credit card billing and then it would be reduced to $42.84. Did not happen.
Now says it is on there until Sept. 8 and I must call a specific number on that day with specific information in the e-mail they sent to get my rebate. They never sent an e-mail. I requested it be sent again…no e-mail.
This whole process was very deceptive and misleading throughout.
I am responding to his rebut as we speak so I still don’t know the outcome.
Reader's Comments. (3)
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Sorry, but due to Gisol trying to post comments, they are now being moderated. They will appear ASAP.
“Adam” is the one who wrote the letter to my credit card company, refuting my dispute. I personally spoke to “Joshua.” I have a feeling there are about three “employees” in someone’s garage somewhere making this scam. It’s horrifying. And “Adam”’s letter is full of grammatical mistakes and typos and condescension. They are clearly not a real ethical upstanding business. PLEASE go to the “report them” link on this page and do that!
You are correct. They are running a bussiness out of a house. If you do a google search of their address you can do a street view and even see their house. Please see what happened to me at my reply to this post. These guys need to be stopped.
http://www.report-gisol.com/2008/05/09/i-had-a-very-bad-experience-with-gisol/
I never got a notice of renewal either and they charged my card $238 and I cancelled the chage but Adam replied to the bank with 44 pages of lies and the bank reversed the backcharge and I disputed it so we are now in arbitration. HOw come the credit card fraud departments are allowing this company to scam peole like that for years???