I, as well as my wife, have been scammed by GISOL. My account was suspended due to failure to renew the domain despite being told by GISOL (in a response to support tickets) that my status was OK and the domain expiration date was 2009-02-29. In the same email, it showed my update on 2008-02-28! This confirmation followed several emails related to domain registeration as I was suspect.
Now I’m told that my domain is in Redemption and there’s nothing I or them can do resolve the situation. Numerous emails on my part to GISOL were responded with the following: please contact admin[at]gisol[dot]com. I did so and have yet rec’d a response of sorts.
Now part II of my saga. While out of town last week, my (at home) received a telephone call from GISOL. During a discussion (in which she told GISOL’s “Sean” that she knew nothing about the web or computers)….she was told that she had 12 minutes to salvage my account…again, she said she nothing, his response was “you have only 10 minutes left”….Then my son spoke to the representative…he was told, “don’t you want to help your dad” you only have 8 minutes left to save the site. In the confusion, she agreed. Through intimation and misleading information my wife has been charged $1,789.20 ($49.95 per mo x 36 months).
Following many many telephone calls, I was able to contact a rep from the billing office. I explained the situation, he told me to go to cancel.gisso.com and cancel the account then follow with an email to refund[at]gisol[dot]com. He also said there should be no problem. Well he was wrong. Again, I made many many telephone calls to GISOL to discuss both issues. Finally, I made contact with “Adam”. He was rude and indifferent…did not want to discuss the problem. He promptly told me that I could not cancel the account and the person I spoke with was from out of the country and not part of the company(?). He told me that if I wanted to sue GISOL (no mention of that action on my part) then he would see me in court. After being placed on hold several times and a telephone call of about 40 minutes, I spoke with some one else who is supposed to call be today. As of yet, no call, am I surprised?
BTW, now my wife new accout(?) is suspended…although, no action other than an attempt to cancel was ever initiated.
Wanted:
Pro Bono Publico Lawyer / Attorney / Council for Class Action Law Suit against a company freely operating from Los Angeles, California. The fraudulent company in question is:
Gisol, Inc. (Global Internet Solutions) www.gisol.com
807 N. Gardner Street,
Los Angeles, CA 90046
7336 Santa Monica Blvd.
Suite #30
Los Angeles, CA 90046
This so called web hosting company is (on a daily basis) scamming it’s customers by (amongst other illegal tactics) quoting small amounts for it’s services, but then charging far in excess to their credit cards. They use very misleading adverts on their website and advertisements on other websites. They are now also forging or copying signatures, and pasting them onto whatever document they like.
They have literally scammed money from hundreds, if not thousands of customers around the world. Please read the posts on www.report-gisol.com, and do a search for “Gisol Fraud” on the internet. The LA BBB has had more than 450 complaints in the last 36 months.
I’m sure that all the victims of Gisol who have contributed to this site will provide evidence if needed, and the LA BBB will hand over all the complaints if requested by the relevant people.
They have been reported many, many times to the LA District Attorney, California Attorney General, the FBI (IC3), and the Federal Trade Commission. They have also been reported to the police.
I have been contacted by, and have seen on other sites, many people expressing interest in a Class Action Law Suit.
Please contact me on probono[at]report-gisol[dot]com if you need any more information, or wish to act on our behalf.
This company must be stopped to prevent more people being ripped off.