Even after cancelling my renewal months prior to this e-mail they never respond to any correspondence.
Luckily they had my old card details, but now are threatening me with credit burros, which can be upsetting and even more so when they never reply to you.
All they seem interested in is getting your money.
Avoid like the plague.
They NEVER reply to any e-mails.
Here’s their standard e-mail which I have received.

Please ensure your billing details are up to date so that your account can be paid in full and renewed/restored if applicable.

As per our service contract if you wish to discontinue your services with us you must cancel your account (3) weeks in advance of your renewal/expiration date. As this was not done your account was renewed under the same terms and conditions.

If you do not wish for the collection agency to report your outstanding debt to the credit burros you must log into your control panel and update your credit card information. At that point if you wish to discontinue your services you may, and our cancellation department will process your credit.

If you have any questions, please don’t hesitate to contact our Sales Department at SALES[at]GISOL[dot]COM.

Best Regards,
Global Internet Solutions
A GISOL, Inc. Company