15 Apr 08 Another complaint sent to the CA AGO about Gisol, Inc.
Here is a copy of my complaint to the California AGO:
I would like to inform you of serious fraudulent activity in the State of California, being perpetrated by a web hosting company called Gisol, Inc. They are freely operating and scamming money from unsuspecting customers around the world. They use very deceptive advertising on their website to get their customers. Their policy seems to be to charge as much money to their customers credit cards as possible. This is either done on first contact, or after a year or two of very poor service. They also register your domain name in their name, and hold it hostage to get you to sign up for further services, that you already have. They have recently been forging signatures on receipts, either cutting and pasting existing signatures, or just simply making them up.
I have personally been charged $718.20 (on 01/22/08) after 1 year of hosting, when Gisol quoted me $42.84 over the phone. I disputed the charge on my visa card, and Gisol returned a sales receipt with my signature on. This is fraud. I did not sign the sales receipt. I signed a service contract, and they have copied my signature. My bank has refunded me the money as they agreed that it was a forged document. I have copies of both documents which I can forward to you.
I urge you to please do a search on the internet for “Gisol Fraud”, and you will see the extent of their activities. There are literally hundreds of complaints from ex-customers, with very similar stories to mine. The LA Better Business Bureau has 448 complaints on their files in the past 36 months alone. I also urge you to request those complaints from them, which they will readily release to you.
I cannot understand how a company in the US is allowed to operate above the law for so long. They are literally scamming people on a daily basis for hundreds of thousands of dollars in total.
Please stop them.
For your information, I have filed complaints with the FBI IC3 (passed on to the FTC) and the LA BBB. I am located in the UK.
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Reader's Comments. (2)
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Sorry, but due to Gisol trying to post comments, they are now being moderated. They will appear ASAP.
This is good. Did you send the correspondence from your bank or was it all verbal?? If it was verbal it would be good to have something in writing stating this is fraud.
GISOL will have some “crap” story, so keep all documentation to prove they are a deceptive company.
Thank you for sending a complaint to the AGO.
Their response to me was by snail mail and took about ten days. They simply stated they would contact GISOL, which they did.
I am in the process of responding to GISOL’s response, and as stated it may take time, but we have to keep hitting them, and right now the AGO is getting there.
Kris
I didn’t get anything in writing. I guess I could ask the bank to send me something.
I’ll update you when I get a response from the AGO.