10 Apr 08 GISOL is a company run by thieves! Beware!
I would like to add my experience to this site in support of others who have been ripped off by GISOL.
GISOL hosted my site for several years. Technically they did the job for the most part, other than when links went down and I had to communicate with them. Communications were never easy, but they eventually corrected the difficulty.
I decided in Dec. 07, to not renew my site with GISOL, so sent them an email. With no response, I sent a total of three emails telling them not to renew in Jan. 08. In fact they charged my M/C and renewed anyway. I went through a series of attempts to contact someone there by phone, only to reach someone in a phone room offshore who had one line only, and that was for me to send an email. I kept telling him that was the problem, no human was responding. He finally gave me a number in Los Angeles, but no one ever answered at GISOL.
I tried to recover my loss by refuting the charges on the M/C and have been informed my bank is not willing to go against GISOL again because of fines M/C can levy on the bank. Although GISOL says they will refund unused hosting time, they do not, and I’m out the money.
GISOL is a company run by thieves! Beware!
Please read my full review.
Reader's Comments. (1)
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Do NOT give up Mokenman. I sent you some info by email.
Anyone in a similar situation, please read my tips post. There are things to do even if you have had your chargeback refused.
Do NOT give up!
Mike.