09 Apr 08 Group complaint of gisol

We all share same goal.. to get our money back. Unfortunately individuals are quite weak against companies. To gain more effect (hopefully) we shold join. Together we have more evidence, more names = better effect. I’m collecting contacts for filing group complaint to several authorities, and wish every one, who has evidence of illegal billing, to send me your contact information to give authorities when asked. all information are kept confident and are given to authorities only when asked. We will not give your contacts to any other third party, or use these contacts to spam you.

You may send your contacts to our email adw[at]cimonet[dot]net . This mailbox is spambox, which will be filtered with ‘group-comp2008′ , (i know this email will be picked by spammers) so make sure you have that on subject line.

I must agree that gisol have truly unique customerservice at refunds department. I have never ever got this kind of service: ‘would you be more pi**t off if i hang up on you’ (after 1,5 hours on hold). Way to go GISOL

09 Apr 08 Gisol Complaint: FTC Response

The following is the response I recieved from the FTC after using the FBI IC3 complaint system. Although it looks like an automated reply, if enough people complain, they may take notice.

Thank you for contacting the Federal Trade Commission. We entered the information you provided into our shared law enforcement data base. We share this data base with Federal, State and Local law enforcement agencies. Attached is your electronic response, which includes your reference number. Any enclosures can be found at www.ftc.gov under Consumer Protection and Consumer Information section.
Information from consumers like you helps Federal, State and Local authorities investigate possible illegal practices and enforce our laws. Someone from the Federal Trade Commission or another law enforcement agency may contact you if they need additional information to help them in an investigation.
Please visit the FTC’s web page, www.ftc.gov, to get free information to help you avoid costly consumer problems.

Dear MIKE:

Thank you for recent correspondence. The Federal Trade Commission acts in the public interest to stop business practices that violate the laws it enforces. Letters from consumers and businesses are very important to the work of the Commission. They are often the first indication of a problem in the marketplace and may provide the initial evidence to begin an investigation. The Commission does not resolve individual complaints. The Commission can, however, act when it sees a pattern of possible violations developing.

The information you have provided will be recorded in our complaint retention system. This computerized system enables us to identify questionable business practices that are generating numerous complaints and may be in violation of the law.

Thank you for providing information that may be used to develop or support Commission enforcement initiatives.

Sincerely yours,

Consumer Response Center