Hello,
Well this is the 1st time I have been screwed with gisol. I have been with gisol for 3 years. My credit card expired and I decided not to update it with gisol so I left it like that for a year or so. I decided to sign up with them again on December 23rd, 2007 with a new login not the old account. I did the Electronic Signature and after I registred it said a person from gisol would call me to veirfy the account and to get my secuirty card number. I have the screenshots of everything as I registred because I smelled something fishy. I signed up for a 95$ a year plan for 1 year. The guy calls me up and tells me they are having a special for christmas for 49.95$ so I thaught it was a great deal and so I told him ok that he can upgrade it to that. 2 Days later I decided to check my bank account to see how much they charged me.
| DATE | NAME | WITHDRAW | BALANCE |
| 12/25/07 | GLOBAL INTERNET SOLUTIO 800-6188851 CA Date 12/24/07 | $2,293.55 | $498.15 |
So yeah… How is that possible? I called them and asked. They said I agreed to pay that much and that I agreed to sign up for 3 years with 49.95$ a month for their unlimited plan which came out to 2,293.55…
Ok does anyone else see a problem here???? Unlimited plan says 95$ for a year so what is this how many plans do they have? Only 2 thats right only 2 that you can sign up for.
I have a whole folder of pictures and e-mails from them. I fought this with my bank and my bank decided not to belive me…. I complained to BBB and California Law but they both got papers from gisol that my bank got which was saying “I agree to pay 2,293.55….” and they put my signature on bottom of it. They can’t put my signature where ever they want… But apparently they did and my bank and BBB were stupid enough not to match the signatures and see that they are EXACTLY same. I am sorry but how easy is it to sign you name Electronicly and make it perfect like the last one??? I don’t think its possible
They sent a bunch of papers to my bank saying that I am still using their hosting… Uhh no I took all the domains to a different host 2 days after this happened so thats not possible.
They took my Electronic Signature and put it on 3 different spots of papers making up what ever they wanted. They wrote that I agree to pay that much and put my signature under it…. I never signed that.
I don’t know what to do further on, I just kinda gave up. I would take it to the court but not sure if it’s really worth it.
Anyone have any suggestions???
Thanks!
Hi,
After your bank got the papers back did you just leave it there? Did you ask them to look at the identical signatures and tell them gisol have cut and pasted them?
If you didn’t, please ring the fraud dept back up and ask to speak to a supervisor or manager. If you don’t get anywhere, ask for the name and postal address for the head of the fraud dept, and the head of the bank. Try to get the CEO’s name and email, possibly from the web. Write and email all the names you can get, and mark the letters “Private and Confidential”.
If you could send me a private mail using the contact form detailing the bank involved and the chargeback ref number, I’ll add it to the database. It may come in handy in future chargebacks as evidence.