E

I agree with Van Bogaert. You have “Buyer Protection” with Paypal, and you have not recieved a service from Gisol. Log in to your PayPal account and start a dispute.

If you need the number just email me: Turkissed@gmail.com

Peace.

1) paid on signup
2) paid via paypal (becuase step one never exsisted on there records for some reason)
3) said paypal was the wrong payment method and told me to pay via debit card.
4) then they said I have late fees for NOT paying for my domain name and auto charged another $10 to my debit card.

6 months since this happen still sending emails to them. 57 emails in total and not one reply. next step is to back everything up and make a chargeback on my card.

Can someone give me some advice, what are you suppose to say to the bank once you get there? I mean what is the bounderies of getting a charge back? Do i say i never made that transaction or so i say they scammed me?

thanks! contact me @ turkissed@gmail.com

peace.

The main reason Discovercard said they decided in gisol’s favor was that they produced a “signed” contract/receipt for $1798. (I had placed an order for $190.) When I said it was a forgery, DC said I had no proof it was a forgery. However, when I looked back through all the documents I had printed off during my $190 transaction, I realized they were all time-stamped, including a page that asked for my phone number for gisol to call me, and my $190 receipt. The whole transaction took about three minutes.

I had also saved an email that came after I signed the Service Contract, that included a link back to signaturelink, showing exactly what I signed and at what time. That signature and time stamp are exactly the same as the one that is on gisol’s $1798 receipt.

The trail of time stamps seems like obvious proof that the $1798 receipt is a forgery, especially since gisol’s receipt is time-stamped BEFORE my $190 receipt.

I’ll post again when I get a response from Discovercard.

I was racking my brains why they would send just a receipt with certified mail, needing a signature. I was going to say I don’t believe they would paste your signaturelink signature onto a fake delivery receipt then send it to your credit card. Then I reconsidered, it’s Gisol!

Of course, it’s just to get your signature so they can copy it and paste it onto any document they like! Genius! NOT.

Mike.

If you are successful in a chargeback, they might then attempt to sell your “debt” to a collection agency. I know they threaten this, but I haven’t seen any evidence of it. Either way, they don’t have your social security # (God forbid) so it won’t go on your credit report. Don’t be bullied. These guys are getting greedier and more reckless and it’s not a matter of if, but when they will be prosecuted.

GISOL needs to stay in business in order to defraud next year its current list of new customers. However, a growing group of fraud victims threatens their ability to stay in business as more and more complaints reach law enforcement agencies and consumer advocates, and more and more banks investigate their fraudulent credit card charges.

The potential gains from next year’s fraud victims are so great, however, that GISOL continues to respond to official and consumer complaints by referring to its Service Contract. If this response is allowed to stand, one complaint after another will be closed without any action taken.

Therefore, I would like to make some suggestions to this group to bring GISOL to justice.

1. Put aside any complaints about quality of service. These are matters that are completely incidental to the fraud scheme that drives all of GISOL’s operations.

2. Also put aside any disputes over any breach of GISOL’s Service Contract. That contract is merely part of their fraud. It does not protect them from criminal prosecution.

3. Focus on the fact that GISOL has charged your credit card without your authorization, and that you did not agree to purchase or prepay for the services they claim.

4. Make note of your good faith efforts to correct their “error” and to have your funds returned. Make note of GISOL’s responses, excuses, dodges, and phone manner, including your suspicions about their suddenly pretending to be someone else.

5. Prepare a short affidavit about how you were defrauded. You cannot waffle here. You were defrauded, and you can reconstruct your conversation with GISOL that led up to their crime of stealing your money. Don’t be chatty and don’t be afraid to look stupid because you were duped. You were defrauded. Don’t use adjectives. In short sentences recount what GISOL said and did to you.

6. Review and edit your affidavit to make it as tight and forceful as it can be. Don’t waffle. Don’t give GISOL any wiggle room. Don’t editorialize. Just describe the crime.

7. Add to the beginning of your affidavit a summary of exactly how you were harmed by GISOL’s fraud. This includes not only the money they stole from you, but the loss of your Internet branding (i.e., your domain name), your Internet business, your copyrighted content, the cost of building your website, the cost of weeks of disruption, and the hours spent in seeking a remedy.

8. As a group, the contributors to this website should build a collection of affidavits that can be used by new fraud victims to have their banks or credit card companies return their funds as soon as they become aware of the fraud.

9. Members of this group should agree to meet at the offices of the Attorney General in Los Angeles, or at any local office of the FBI, or other agencies. In-person visits by multiple fraud victims are more effective than calling or emailing.

10. The group should also use its collective intelligence to dig up background details about GISOL, their suppliers, vendors, customers, and past complaints. Find out if any lawsuits have been filed against them for any reason, and contact the plaintiffs’ attorneys. Almost always, they will share with you what they know. You should share with them what you know, and if they have scheduled any depositions with GISOL you can suggest what kinds of questions they should ask them.

11. If you have a meeting with the Attorney General’s office, FBI, State Troopers, etc., always say you will be available to testify before a grand jury.

12. Be prepared to turn over copies of your emails to and from GISOL. You will be asked to turn these over with full email headers, which will give law enforcement valuable information about where the GISOL perpetrators are located and how to evaluate the data from GISOL’s computers when the troopers seize them. Find out how to make these full email headers visible. It’s simply a matter of choosing the right setting.

13. If you receive any threats from GISOL, carefully document their threats, including how those threats made you feel, and what you were made to fear if you did not follow their wishes. Immediately call these threats into your law enforcement contacts. Again, don’t waffle. They threatened you. If you felt they used extortion or witness intimidation, you must clearly state this in the narrowest possible terms, and back it up with your notes. This will guarantee immediate action by the agents.

14. Don’t expect too much from the media, unless a local network affiliate conducts an investigation. One effective way to make this happen is to have several members of this group go visit a state representative and explain how serious a matter this is. Bring a bulleted fact sheet about GISOL’s fraud and their victims. Some state representatives are extremely well-connected with local broadcast media. For this kind of crime, FOX News coverage would be especially tough on GISOL.

Some words of encouragement: First, your chances of getting your money back through your bank or credit card company are getting better and better. A personal visit with a strong affidavit and printouts of similar complaints from this website would be most effective.

Second, your chances of getting your domain name back are good if you immediately place a backorder for it through services like GoDaddy and SnapNames. GISOL has no financial interest in paying the redemption period penalties, and if they try to renew your name out from under you, that would be further evidence of their fraudulent intent.

Third, if GISOL suspended your web hosting account before you had a chance to back it up, you can retrieve much of your website by using Google cache. Go to Google.com, type in site:yourdomain.com, then for each search result, click “cache” and copy the source code. Graphics will not show up, but the names of the image files should still be in the code. (This should help those who only had simple sites on GISOL. Complex, database-driven sites may not benefit from this technique.)

And fourth, your patience will be rewarded in the end. The wheels of justice turn very slowly it seems, but don’t lose your cool with your law enforcement contacts. I assure you that eventually you will be in awe of what they can do. Some of you will see first hand just how thorough they can be. That magic day will come when you’re waiting at the courthouse to testify before the grand jury and you look around at all the other witnesses the prosecuting attorney’s team has pulled together.

Good luck to all of you. And to GISOL, I have only 2 words.

Game Over