08 Sep 09 Report-Gisol hacked again!

Please bear with us while we restore report-gisol.com

30 Oct 08 Update on TenSux’s Story – He got his money back!

Tensux got his money back from HSBC by contacting MasterCard direct…

i finally got my money back, i sent a letter to head of the General Counsel at MasterCard international explaining the details, that they had a fraudulent merchant in their system, and the difficulty i was having with my bank HSBC. I also copied the head counsel at HSBC. As soon as HSBC counsel got the copy of the letter the letter i sent to mastercard international they called me. it was a very nervous woman from the presidents office of HSBC who seemed surprised i had contacted mastercard international general counsel, and she had the charge reversed, permanently

i did all of this at the advice of a friend of a friend, a person with a very high position in the credit card industry, he said that it would get their attention quickly, the banks who use the master card logo have agreement with master card international to honor their zero liability fraud protection, HSBC’s last response to me that it wasnt fraud but a mischaracterized charge was outrageous and i included a copy of it to what i sent to mastercard international

maybe this can be booked marked for people who used mastercard:

Noah J. Hanft, Esq
General Counsel
Mastercard International
2000 Purchase Street
Purchase NY 10577

if they get enough of these letters, maybe they will pull Gisol’s merchant account, if they are not already in the process

like i said earlier, mail this guy along with the general counsel of your own bank if they are not helping you

30 Oct 08 “GISOL has kidnapped my domains”

I have been with Global Internet Solutions for over two years with one site and about two years with another. I had asked for my domain names and they told me that they owned them and that I could purchase them for $ 500.00 apiece. This was not part of the user agreement that I signed with them. They are using a new user agreement and saying that I have to abide by the new agreement. I never agreed to this, but they have changed the name of the account holder to their name. I am filing this and filing a complaint with the registrar next. Stay as far away from GISOL as possible.

30 Oct 08 “Worst company to deal with ever”

Gisol is the worst – canned responses to questions from a support department in India – took my money, but closed my account for non-payment. There is no one to report this problem to and I have tried everything, they don’t return calls emails or their own support tickets. 3rd year in a row I have had to go through this and this year I can’t even talk to anyone to get them to find the cashed cheque, last year they realized they had credited it against the wrong account.

This whole company has gone from reasonable 6 years ago to pathetic ( thieves ).

29 Oct 08 “Junk!”

I can’t stand it any longer. I’ve been with GISOL for 2 years now and I don’t know how I’ve put up with their crap for this long! Canned tech responses, lost web site, corrupt MYSQL database, unscheduled “maintenance”, major downtime and very unreliable servers (had them move me to several different ones). Absolute junk! I’m moving!

29 Oct 08 “GISOL – STAY WELL AWAY – CON ARTISTS”

I have had extreme troubles with GISOL.com and I have been brought in to try and solve an issue for my client. Failing that, we have had to purchase the same domain with a slight amendment and use the GISOL CP to perform domain redirects and MX redirect until July when it will expire. Lets hope the domain is released and we can repurchase it. By the way, I have scoured the internet for reviews, probably out of 200 I have read, NONE are positive. Should be expecting a public review on GISOL similar to RegisterFly’s problem and de-accreditation, released soon in the SiteProNews newsletter… Lets hope GISOL finally get what they are well and truly over due.
For those interested, the problem I have had is the release of the domain name purchased through GISOL.com although my client was invoiced for it and has payed subsequent renewal fees. My client has had continual problems with server issues with GISOL throughout there hosting time with them. GISOL fail to response to support requests and the online support technical department refer ALL technical issues (ie, nameserver changes and domain release EEP auth codes) to the sales department.

My client wanted to transfer the domain away from GISOL especially after receiving my news of GISOL after reading, what must be more than 200 bad reports; my client was told the hosting account could not support this (obviously they have no idea) and an upgrade to another account, 36 months in advance, total of $1798.20 is required (dont worry, we didnt actually do that). Even tried contacting alldomains.com whom GISOL used to register domains and apparently they cannot do anything about it because they have an agreement with GISOL stating they will not make any domain amendments unless approved by GISOL (now that sucks) – could they be a GISOL partner???

STAY WELL AWAY!

Other than that, I wish you good luck finding a decent web host.

28 Oct 08 Looks like Gisol is taking a new step

By now, Gisol’s ratings have fallen tremendously , I’m surprised they show up in search engines. But it doesn’t look like its quite over just yet, looks like the want to leach of some new blood.

I recently discovered on one of my FreeLancer websites that there looking for the following:

• New Website Template ($30-$250)
• New Website Banner ($30-$250)
• Virtual Government Filing Database ($250-$750)

They’ve also stated in one of the posts that “This will be a new shared web hosting site.” They also stated: “We are re-branding our company.”

I really don’t know what “Virtual Government Filing Database” it makes no sense, unless they are working with the Government which just sounds bazaar.

So, overall, it looks like there planning on changing the name, website and location to carry on scamming people under a new name. I will be sure to keep everyone posted of the name they “re-brand” to if they did change there (house-ran) company name anytime soon.

Looks like there trying to pull off one of the most commonly known scam on the internet, and thats to change there company name, relocate and sell the company to under someone else’s name so all complaints and court orders against there old company name/owners will be dropped and will have to be re-filed. Looks like to me there trying to buy some time, and a lot of it.

-Marvin.

24 Oct 08 Gisol causing a lot of harm

I used to be the owner of a domain name hosted by Gisol, which exhibited Math and Computer Science material, from January 18, 2005 to January 18, 2008 when Gisol failed to notify me to renew it and so my domain name was bought by Maxim Petrukhin of Russia who exhibited pornographic material. The seriousness of the problem lies in the fact that I was exhibiting at the Mathematical Association of America-American Mathematical Society meeting in San Diego, CA January 6-9, 2008 where this domain name was given to 5000+ participants (mainly University professors) only to learn later that it is not mine any more. Rather than seeing Mathematics related material these participants were now unexpectedly taken to an inappropriate and indecent site. As soon as I discovered this serious problem I was furious and called Gisol to ask them why they failed to e-mail me a reminder right before January 18, 2008 as they did in late 2005, 2006, and 2007 and the only thing that this Gisol representative told me he can do is for me to buy from them a new domain name to put my Math and Computer Science material and that after their rebate my cost will only be $3.47 a month for 3 years so I accepted having been paying them $71.40 a year for 2005, 2006, 2007 to surprisingly realize a day later after checking my credit card balance online that I was charged $1798.20. So I called Gisol to tell them that they made a mistake in the amount charged to my credit card but this guy tells me now that I will get a letter from them with a specific day to call at which time I will provide the special number on the letter and then they will issue me a cash rebate for $1673.28. A few months later, while talking with the Gisol administrative office at (323)924-1109 about my upcoming rebate on October 22, 2008 (that was the date Gisol assigned to my letter), I got another surprise when I heard the guy mention “credit rebate.” I told him that at the time I signed up for their service on February 22, 2008 I was promised cash rebate but he said “that is our policy now”. That is when things looked fishy to me and I decided to cancel Gisol service and I did that on July 1, 2008 after only about 6 months by using the “terminate your account” button on Gisol website and I disputed the charges with my credit card company (JPMorgan Visa). Later, after learning that I disputed the charge, Gisol threatened me over the phone by saying that I am no longer even eligible for the credit rebate. Visa issued me a chargeback. Unfortunetly, however, this outrageous charge reappeared unfairly on my visa card and, I learned later, that was due to a letter loaded with lies that Gisol has sent my credit card company. I was disappointed that JPMorgan Visa cited with Gisol based on lies they used to victimize me. I have later on discovered that these same lies have been used by Gisol with other credit card companies to victimize others. Here I am stuck with an outrageous charge of $1798.20 for service I do not really have. Gisol’s fraud and arrogance are making me more determined to fight these unfair charges and I am now even considering legal action against Gisol for their negligence resulting in enormous harm.

24 Oct 08 Denial-of-Service (DDoS) attack on report-gisol.com

A member of getafreelancer.com “gisol1998″, (who we know works for Global Internet Solutions) has requested to overload a WordPress site hosted on http://ehosting.com.

Report-Gisol.com is a WordPress site hosted on eHosting.

This sort of attack would be classed as a Denial-of-Service (DoS) or DDoS. Denial-of-service attacks are considered violations of the IAB’s Internet Proper Use Policy. They also commonly constitute violations of the laws of individual nations, including the US and UK.

Please see the Wikipedia article on Denial-of-Service attacks.

See: http://www.getafreelancer.com/projects/333575.html

See: http://www.getafreelancer.com/users/811753.html

22 Oct 08 Spivak.LA domain for sale!

Hi Mr. Jack/Brian Spivak,

I know how much you like your domain names, especially Spivak domains.

I have one for sale you may be interested in:

www.Spivak.LA

Oh by the way, it’s up for sale for exactly the same amount that was stolen from me.

Yours faithfully,

An ex-Gisol customer.

06 Oct 08 Reporting Gisol in other countries

As Gisol’s victims are from all over the world, our sister website “Toggle Talk” has been doing some research into reporting Gisol in other countries and in other languages. Please see the post at:

http://4one4all.report-gisol.com/2008/10/06/a-multilingual-warning-a-worldwide-problem/

I’m sure the post will change as more authorities are found. Keep checking back.

27 Sep 08 Gisol’s Special Offer Countdown Timer has GONE!!!

After all the years that Gisol’s Special Offer Countdown Timer has been conning people into rushing their decisions to sign up to their scam, it has now mysteriously vanished!

You know the one… It looked like you had to sign up really quickly, or you wouldn’t get that Special Deal… The timer that reset itself EVERY DAY… Another one of the false and misleading adverts that Gisol is famous for…

This coincides with me putting my own countdown timer on this website (synchronized with their’s) ONLY 4 DAYS AGO!

Quick work Gisol. How about giving your victims’ money back as quick?

Oh by the way, seeing as though you check out all the anti-gisol websites against you on a daily basis, why don’t you leave us a comment? Leave us your side of the story…

…we wouldn’t want it to be all one sided.

Added Oct 06, 2008:

The countdown timer is still there in the html page source of the Gisol site… it’s just temporarily unused. When will it be back I wonder?

<!—script language=”JavaScript” src=”countdown.js.php”></script>

<!— EXPIRATION OF SPECIAL END —>

24 Sep 08 Thanks Gisol, I’m not bothered!

He He,

I just got this mail from Gisol! If you’re looking, I haven’t been a customer for months, my account is closed, and I got my money back from you!

Return-Path: <>
From: admin
Subject: [IMPORTANT] Your mailbox is approaching its limit.
Date: Wed, 24 Sep 2008 18:41:13 +0100
X-NAS-BWL: No match found for ” (174 addresses, 0 domains)
X-NAS-Bayes: #0: 3.20328E-072; #1: 1
X-NAS-Classification: 0
X-NAS-MessageID: 5074
X-NAS-Validation: {1FC5CDE6-BEBB-40E6-B823-E9B8DA5EFE44}

THIS IS AN AUTOMATED MESSAGE . THERE’S NO NEED TO REPLY.

Dear Customer,

This is just a note to remind you that your mailbox is nearly full.
This may be as a result of you receiving many emails or large files
that have used up a large part of your quota.

This means that if you don.t deal with it very soon your incoming mail
won’t get to you, but don’t worry it’s easy to sort out. Simply delete
the messages you don’t need from your “Inbox”, “Sent”, “Trash/Deleted”
and any other webmail folder, starting with the oldest ones first.

That way you’ll make plenty of room for your new messages and you’ll
start to receive them straight away. Please remember that we can’t keep
any emails that we can’t deliver to you. So it’s important to make
sure you’ve always got space in your mailbox for incoming messages.

Quota Type: bytes in the mailbox
Quota Available: 11207696
Total Quota: 31457280

PS. Go get Fu***d in jail scumbags!! I hope everyone’s mailboxes are full using up your crappy disc space!!!

24 Sep 08 Also scammed by GISOL for $1798.20

Hi, I sent this to Mike last night but figured I should share. I’ve been in contact with Frank and he’s been a big help in giving me direction on what to do now.

So here’s the story:

I signed up with GISOL on 02-07-03 with Best (Annually + 3 Months Free) ($95.40). This was for a hobby website. I had no issue with GISOL until sometime last year. I called to cancel my web hosting in October of 2007 because I was going with another host that was giving me 6 months for free plus a cheaper deal. I spoke with a rep in India and they confirmed a cancellation. I forgot about it because my hobby website is not a big part of my life. I received a bill in November, called again and the rep told me not to worry about it. In January (01-11-08) I got a notice that said I was going into collections for this bill. I wrote to them and received no response. This happened again on 01-18-08 and 02-17-08, each time I wrote emails without receiving a response.. So I called on 03-03-08. I had my wife speak to the guy since I can get kind of angry and she is good with people. He hung up on her. I called back and spoke to the same guy asking why he hung up on my wife. He denied doing it and started lying about how she had ended the called. This should have been a red flag for me but I was too angry at the time. He said that I can only cancel online and that phone cancellations don’t count and that the charge stands no matter what. I got him to escalate me to someone with more authority (personnel #66316). I argued with this man for over an hour. He really got me angry and now I know why. When I got to the point of desperation (I had to run and was tired of arguing) he threw out the bait: He said he would cut me a break. I felt so relieved I swallowed it, hook, line, and sinker. Basically, I could sign up with them at my previous rate and after 8 months I could cancel and he would wipe the collections. He even complimented me on sounding like a person of good faith. I told him to email me the details of the arrangement and stupidly assumed he would charge me at my current rate. At the time I was running late and did not ask him the total amount. I thought this was going to save me. Oh how wrong I was.

I handed the phone to my wife because I had a meeting and she gave him her credit card. They did not tell her how much they were charging and she assumed they had already told me. They had her sign a page on the web that (according to the rep) was agreeing to terms and services. This web page did not list a price on it. She received an email with the link stating “Thank you! Your signed gisol terms form has been successfully submitted via SignatureLink.” We never got a chance to printscreen this page for it had expired before we could use it as proof.

The next day I received a charge notice, at my email address, for “Unlimited Upgrade (49.95)” for 36 months, with a date in the subject line (2008-11-19) which refers to my expiration date for my hosting. The total amount was $1,798.20. I said no way and sent them an email. After waiting a few days for a reply, I attempted to call and was put on hold for 51 minutes before I had to hang up. My wife and I tried to contact them for several days, no email response, long holds or busy phone. When my wife finally got through, they informed her that we would be receiving a refund with a confirmation letter “soon.” She told them to send an email confirming this. They did not. We waited, called back, they said yes, We would be receiving a refund. We again asked for an email about the call. Nothing. (the pattern here is that they do not document any of these promises). Then on 03-28-08, I had my wife start the process of a chargeback because we were getting no where with the company. I also contacted the BBB and Office of the Attorney General. After long delays between responses (GISOL would take over a month to respond), both cases were eventually closed due to lack of contact with GISOL.

This was around the time we found that GISOL was listed F with the BBB. We made attempts to cancel the service but the cancel page would error out like our account did not exist. I still don’t know what I’m going to do about this since it’s already hurt my stance on the issue considering the account is still active. (but of course now I’ve got Frank’s advice)

First contact with First Tech Credit Union was on 04-01-08. This was for initial information gathering. We then heard nothing for a long time.

On July 29th we received copies of papers that GISOL sent to First Tech in regards to the chargeback. One stated that they had spoken to my wife about starting an online business and wanted that she asked for the 49.95 package even though the GISOL rep told her that a cheaper package would be better for what she needed. Another document showed my wife’s signature on receipt for the amount $1798.20. This was the first time we saw this. My wife stated she did not sign that page. This was always about me and my website which expired at the same date that was listed on the confirmation charge email I received at my email address. It appears they superimposed her signature onto the page. Also there is a discrepancy with the time stamps. The time stamp on the receipt is listed: 03/03/2008 8:30:32 pm. The full header on my email confirmation has “Mon Mar 3 17:33:16 2008″ as when it was sent from GISOL, with “We have received and processed your payment of $1,798.20.”

I was pretty outraged and told the rep from my bank to include it with references to the BBB and the Google of “GISOL” to show that the company is shady. She was reluctant to do this and I’m actually not convinced she did.

Then we waited.

Over a month later, on 09-09-08, First Tech wrote back to us to state that Visa is rejecting our request for a charge back. They included a letter from GISOL that states that we are the ones in the wrong because we are lying about facts. It’s a vicious letter and GISOL implied we were trying to get service for free because the account is still open. I actually felt shame and wrote back to our bank saying in regards to the outcome, if we could compromise and pay for just the time that has elapsed. Of course they didn’t even bother VISA with this and told us it was not possible.

So there it is. I’m going to try some of what Frank said and see how it goes. I feel like I’ve been getting beat down with a metal pipe for the past week and this is the first day I wake up with only having to deal with the soreness. Thanks for having this website.

-David

22 Sep 08 The start of a new Gisol?

Last night I Googled “Gisol” for what seemed like the 1,000,000th time:

Nothing strange about the results, although I was happy that gisol.com is 2nd, and www.gisolsucks.com is 1st. Good news that they’re not topping the search results for their own name, and an added bonus that it’s a website against them that does! (A little jealous maybe – I’m trying to get to the top myself)

I was just about to do something else Gisol related (yeh, it has become an obsession) when I noticed the Sponsored Links to the right.

‘What’s this?’, I thought, ‘Gisol.com Problems? Yes, we’ve got those (duh), I better take a look’.

The mouse clicked the link and I ended up at www.dailyrazor.com, a webhosting company. ‘OK, no problem, they’ve heard about Gisol’s Fraud, and are jumping on the bandwagon trying to poach their unhappy customers’, methinks.

Suddenly, something caught my eye… Something was moving… Something with numbers… counting down…

‘My God! It’s a Special Offer Countdown Timer!’

!!GISOL ALARM!! !!GISOL ALARM!! !!GISOL ALARM!!

‘Is it? NO, it can’t be. Is it? A new Gisol?’. I scanned a few pages for the checklist:

• 30 Days Money Back Guarantee* – Tick
• 99.9% Uptime Guarantee** – Tick
• Free Domain name*** – Tick
• 24/7 Technical Support – Tick
• Free Website Builder – Tick
• Spelling mistakes (techincal) – Tick
• No Terms/Policy link – Tick
• A Suite Number in the Address – Tick
• State-of-the-art Data Centers – Tick
• Don’t forget the COUNTDOWN TIMER! – TICK!

Straight back to Google I went, and typed in “dailyrazor reviews“…

You can do the rest yourselves… This is the first one I found to help you on your way:

http://www.webhostingstuff.com/review/DailyRazorHosting.html

Disclaimer: I nor report-gisol.com are in any way suggesting that dailyrazor.com is in any way connected to gisol.com in any way, BUT, there are some similarities on the website and in the reviews, anyway.

ADDED: Searching for “dailyrazor scam” brings up some interesting results. I should have added to my checklist:

• Registering domains in their name
• Domain hijacking etc…

Ringing any bells?